Leading through the storm of a scandal (#73)
Fire Chiefs are used to dealing with operational emergencies but a sudden crisis at the very top is much rarer. In 2009 WMFS’s Chief Fire Officer resigned with immediate effect after being arrested on child pornography charges. As acting Chief, Vij Randeniya had to cope with the immediate media response, handle the potential public outcry and reassure staff in a state of shock. Here he looks at the lessons he learned from a very unique and challenging experience.